Tree-Age G4 injection kit

I am writing in regards to customer service. I had ordered 2 bottles of tree-age 4 and 15 injectors. When I received the package the 15 injectors were there but only one bottle of tree-age 4. When inquiring to the company as to the other bottle I was told that they would investigate and get back with me. Well about a week later I had to call them. Their response was that they had checked everything. They did not come right out and say that I was lying but the implication was there. They also did not say that they would not send the bottle to me. Because their response was not out right I called again, again they said they would get back with me but they never did. Because I needed 2 bottles I ordered another one from another outfit. If nothing else they could have offered another bottle at half price. They probably would have gotten their money out of it and I would have been somewhat appeased.
I probably will not purchase from them again unless it is not feasible to get what I want from somewhere else.
They did tell me that if the product was not so expensive they would have just given it to me. So basically $ may be more important than the customer.

Tipco has been nothing but great to me. Always going above and beyond with their customer service. Hands down favorite company to get my tree injection products from.

N/a

Package arrived in excellent condition!

This is my first time trying Tree Tech Snipper (for a very large sweet gum tree). I won't really know how well it works until next winter but I find the concept very interesting. As a first time user, it took me most of an hour to install 24 of the 25 snippers (my tree has a circumference of just over 95 inches near the base) but it would go faster if I have to do it again in the future. There are a number of tutorials concerning its use on YouTube.

We're a new customer and were very impressed with the fast and excellent service provided. We'll be doing a lot more business in the future. Thank you!

Great product

Excellent service , fast shipping of items , packaged well and good follow up. Will use again

Just like people trees need protected from all kind of stuff. TIPCO is a great place to get the supplies you need--thanks Eric!

Great company--great response--great products

TIPCO is a great company to work with--I will be back. Thanka Eric!
john

ArborJet QUIK-jet Air Kit

I used this product 5 years ago on 3 big oak trees that I cut a 4' trench which cut the roots out and then put a concrete footing and wall with a patio within 4' of the base of the trees. I had several landscapers tell me that they would be dead in five years and to this date they don't even have any dead limbs on them. So far I am a firm believer in this product.
This time I put dirt up 2' deep over the roots on one side of 3 oaks and one ash tree. I will check back in another 4 or 5 years and report as to how these trees are doing. And I am treating the ash tree for the ash bore

Great customer service and very fast shipping!